These comments were taken from our Wiltshire client survey 2019
Although professional, the carers make you feel like a member of the family are caring for you.
They are friendly staff who remember my likes and dislikes and chat about my interests.
The staff listen to you; they are patient and allow me time to do things.
The communication between staff and the office is very good. Also, communication from the office to us is good. The company is reliable.
I love the printed rota you send out, it’s fantastic so I can plan my day and I know who is coming to my home.
The carers present a positive, cheerful demeanour. They are efficient and caring.
The carers are friendly, caring and respectful, they provide me with confidence.
They help me physically and also mentally so I feel like a valued human being.
Friendly, kind, efficient, professional.