Who, what and how?
Who is it for?
Our homecare services are for anyone over the age of 18 who needs assistance to live and remain in their home comfortably and safely.
What we do:
We provide a wide range of services to those who need support to remain independent at home.
This can vary from person to person and we will be directed by what you want, we will listen to you and your loved ones when discussing any care requirements.
We care about the community you live in. Our excellent local knowledge of the amenities available to you, enables you to remain an active participant in the community.
We work in partnership with local authorities, G.Ps, district nurses and other health professionals to ensure complete support.
Our flexible homecare services are available 365 days a year.
Currently, we support people with:
- Getting up and going to bed
- Washing, showering, help to have a bath
- Dressing and undressing
- Hair washing and shaving
- Continence care, catheter care, stoma care
- Shopping, including accompanied trips
- Preparing meals and drinks
- Cleaning and laundry
- Pet care
- Social trips out, accompanying to appointments
- Sitting service
How we do it:
We will either have an informal chat over the telephone or one where we come and visit you at home to discuss with you, your family or friends what options there are for the support you may need. We will give you all the information you require to help you make a decision, without any obligation to use us.
If you decide to use the Beeches, we’ll organise a care assessment where we will gather information from you about you, what you want to happen next and how you want that to happen. We will build your support plan together. Therefore it will meets your goals and includes any other activities and services that suit you.
Things change over time and we will adapt our services when this happens by reviewing your care and agreeing with you what to do next.
We start our visits at 7am and work through the day until our last calls around 10pm. We do our best to accommodate your preferred times within this range where we have the capacity.
Once you have booked care with us you will be given a schedule each week. The schedule lets you know who is coming to your home, what time they are coming and how long they will be staying at each visit. It is our policy to let you know of any changes to your schedule at the earliest opportunity.
We work hard to build relationships with our clients and their families. Over time we have developed a strong reputation in the communities we work as being a high-quality provider.
Our offices are open from 9am to 5pm for any queries and we run an out of hours on-call system for emergencies.